Lutheran Social Services of Central Ohio
  • Columbus, OH, USA
  • Hourly
  • Full Time

Security Manager

Full Time | Day Shift

Lutheran Social Services of Central Ohio is currently seeking a Crisis Prevention Specialist for Faith Mission in Columbus, Ohio. Faith Mission is one of the largest homeless shelters in Columbus, Ohio, providing meals and shelter to men, women and Veterans with dignity and compassion.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.


Requirements for a Security Manager with Lutheran Social Services:

  • High School Diploma or GED required
  • Previous experience in security or safety role required
  • 1-3 years previous managerial/supervisory experience with managing a security team preferred
  • Proven ability to problem-solve and exercise good judgment
  • Acquire and maintain certification as OC (Oleoresin Capsicum) trainer
  • Effective judgment and problem sensitivity skills to assess situations and manage to favorable outcomes
  • Able to communicate and work with a diverse group of individuals & in tense situations
  • Ability to handle and respond to conflict situations using de-escalation techniques
  • Able to communicate respectfully with employees and clients
  • Experience with computers and Microsoft Office
  • Must possess and maintain a valid driver's license and insurance
  • Ability to direct other Security personnel & staff
  • Able to manage available resources effectively throughout a shift
  • Valid Ohio driver's license and ability to meet LSS insurance standards required

Responsibilities for a Security Manager with Lutheran Social Services:

  • Directs Security Officers to investigate & respond to security incidents or concerns according to Faith Mission/Lutheran Social Services policies and procedures. This includes any incidents or injuries that occur during "off-shift" hours
  • Directly supervises Security Staff employees. Carries out supervisory responsibilities in accordance with the Agency's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems on a timely basis
  • Performs perimeter checks of Faith Mission shelters and area businesses according to the Good Neighbor agreement to monitor security and safety of physical properties and to guard against loitering.
  • Works with law enforcement and other local security teams to ensure ultimate safety and security of facilities and the neighborhood. Procures trespass agreements and attends legal hearings for trespassed individuals
  • Performs internal inspections of Faith Mission facilities to ensure the security of the building and to check for any security concerns. Monitors suspicious behavior and/or criminal activity & communicates. Communicates any violations of Shelter practices to Shelter Manager, Engagement Staff, FM Director, or Human Resources as appropriate
  • Partners with Engagement Staff to de-escalate any incidents and/or threats of violence
  • Tracks all occurrences, accidents, or other unusual activity in Security Log and creates shift report of all incidents occurring on shift. Proactively communicates any issues or concerns to on-coming shift Security Officer
  • Develops the security schedule, special projects, and reports, etc.
  • Assists Volunteers with unloading and securing donations
  • Always maintains professional demeanor with residents, donors, volunteers, and acts as a role model for other staff. Modeling appropriate behavior always
  • Assists with training and mentoring of other security officers
  • Conducts OC (Oleoresin Capsicum) Training for security staff
  • Attend neighborhood and Downtown security meetings and internal safety meetings monthly and/or as needed
  • Facilitate and attend security department meetings

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.


Benefits with Lutheran Social Services:

  • Health insurance with 4-plan options!
  • Tuition Reimbursement Program
  • 403(b) retirement plan with employer matched savings
  • Dental and Vision insurance
  • Medical and Childcare Flexible Spending (FSA)
  • Health Savings Account
  • PTO and 12 Paid Holidays
  • Opportunity to make a positive impact on individuals & the community

About Lutheran Social Services:

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.


Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.

Full Job Description
Lutheran Social Services of Central Ohio
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