Lutheran Social Services of Central Ohio
  • Columbus, OH, USA
  • Full Time

Dining Supervisor

Lutheran Social Services of Central Ohio is currently seeking a Dining Supervisor for Kensington Place in Columbus, Ohio. Kensington Place offers beautiful, comfortable and secure Senior Living options including Independent Living, Assisted Living and Memory Care.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.

Shift: Day (10 am - 6pm or 11 am - 7pm)

Status: Full Time

Department: Dining Services

ABOUT Lutheran Social Services:

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.

REQUIREMENTS for a Dining Supervisor with Lutheran Social Services:

  • High school education or GED required.
  • 3-5 years experience in the food industry (preferred).
  • Experience in a mid to upscale dining environment is preferred.
  • 1-3 years previous supervisory experience.

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.

BENEFITS for a Dining Supervisor with Lutheran Social Services:

  • Health insurance with 4-plan options!
  • Tuition Reimbursement Program
  • 403(b) retirement plan with employer matched savings
  • Dental and Vision insurance
  • Medical and Childcare Flexible Spending (FSA)
  • Health Savings Account
  • PTO and 12 Paid Holidays
  • Opportunity to make a positive impact on individuals & the community

RESPONSIBILITIES for a Dining Supervisor with Lutheran Social Services:

  • Leads, coordinates, and participates in the ensuring an orderly, high quality, friendly dining experience for residents and guests. Ensures that guests are seated and waited on in a timely manner. Anticipates the needs of the residents and their guests and responds to customer comments, questions, and concerns in a positive and proactive manner ensuring relationships are being continually built. Empowers servers and other dining staff to respond to customers in the same manner. May assist with initial guest encounter including taking guests to their table, getting water, coffee, etc.
  • Ensures an appropriate appearance and maintenance of the 'front of the house' restaurant including general cleanliness and sanitation of the entire dining area, cleanliness of service and prep areas, table clean up/set ups and arrangements, dining room d?cor, etc.
  • Orders and ensures proper inventory of dining equipment including table cloths, napkins, and other linens, tea lights, etc. Ensures appropriate stock levels including returning/replacement of unusable inventory.
  • Provides leadership, development, work direction, and scheduling of dining room staff. This includes selecting, training, coaching, providing performance feedback, disciplining, and termination of employees as necessary. Creates monthly work schedules ensuring adequate staffing all times and manages staff replacements for unplanned absences. Works with staff to manages and accommodate, as able, time off requests.
  • Leads, coordinates, and participates in managing catered events. Works with Kitchen Manager to determine details of catered events including but not limited to meal timing and delivery method, staffing needs, etc. Ensures scheduling of dining room staff for catered events is appropriate and meets expectations.
  • Participates in the Dining Services rotational supervisory duty, being responsible for the entire dining room, front and back, every other weekend. Acts in place of Kitchen Manager in his/her absence. Participates in Kensington Place Manager on Call rotation approximately every six weeks.
  • Leads the creation of the annual dining room budget with oversight of the Residence Director. Monitors the approved budget against expenses to ensure the Dining Room stays within budget. Brings and issues or budget variance concerns to the attention of the Residence Director. This includes ensures bills are coded accurately and are reconciled against orders, catered events are billed appropriately, etc. Completes reporting as required by the Residence Director.
  • Positively, proactively, and constructively supports the Agency vision, mission and quality standards at all times.
  • Acts as a role model in carrying out job duties assigned within this position. This includes ethical management, strong work ethic, solid communications, creative problem solving, and a focus on results in a team environment.
  • Performs other duties as assigned.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.

Lutheran Social Services of Central Ohio
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